Privacy Policy for Downunder Renovate
Downunder Renovate is committed to protecting the privacy of individuals who visit our website and use our services. This Privacy Policy outlines how we collect, use, disclose, and protect your information when you interact with our online platform or engage with our construction and home renovation services.
Information We Collect
We collect various types of information to provide and improve our services to you. This includes:
- Personal Identification Information: This includes your name, email address, phone number, and physical address when you provide them to us voluntarily, for instance, when requesting a quote, filling out a contact form, or subscribing to our newsletters.
- Project-Specific Information: Details about your renovation projects, such as specifications, preferences, and property details relevant to the services you are interested in.
- Technical Data: Information automatically collected when you access our site, including your IP address, browser type, operating system, referring URLs, and how you interact with our pages. This is collected through cookies and similar technologies.
How We Use Your Information
We use the information we collect for the following purposes:
- To provide and manage our services, including full home renovations, kitchen remodelling, bathroom upgrades, extensions and additions, outdoor living space construction, and general repairs and maintenance.
- To communicate with you regarding your inquiries, quotes, projects, and updates related to our services.
- To improve and personalize your experience on our online platform.
- For internal record keeping, analytical purposes, and to understand how our site is used.
- To comply with legal obligations and enforce our terms and conditions.
Disclosure of Your Information
We do not sell or rent your personal information to third parties. We may disclose your information in the following circumstances:
- Service Providers: We may share your information with trusted third-party service providers who assist us in operating our website, conducting our business, or providing services to you, provided they agree to keep this information confidential. Examples include IT support, website hosting, and analytics providers.
- Legal Requirements: We may disclose your information if required to do so by law or in response to valid requests by public authorities (e.g., a court order or government agency).
- Business Transfers: In the event of a merger, acquisition, or asset sale, your personal information may be transferred as part of the transaction.
Data Security
We implement appropriate technical and organizational measures to protect your personal data from unauthorized access, alteration, disclosure, or destruction. While we strive to protect your personal information, no method of transmission over the internet or method of electronic storage is 100% secure. Therefore, we cannot guarantee its absolute security.
Your Rights
Depending on your location and applicable data protection laws, you may have the following rights regarding your personal information:
- The right to access the personal data we hold about you.
- The right to request correction of inaccurate or incomplete data.
- The right to request the deletion of your personal data, subject to certain legal exceptions.
- The right to withdraw consent at any time where processing is based on consent.
To exercise any of these rights, please contact us using the details provided below.
Changes to This Privacy Policy
We may update our Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. We will notify you of any changes by posting the new Privacy Policy on this page. We encourage you to review this Privacy Policy periodically for any updates.
Contact Us
If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at:
Downunder Renovate
315 Flinders Street, Floor 1
Melbourne, VIC, 3000
Australia